Merchant Services Inc

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Featured Merchant Services Inc Article

7 Questions to Ask A Potential Internet Merchant Account Provider

By: Bobette Kyle

Recently, I went looking for an Internet Merchant Account. My mission was two-fold:

1. Open an account for myself and

2. Research options for my new ecommerce information site Take-Payments-Online.com.

After some research, I thought I'd found an attractive Merchant Account offered through a reputable reseller. As it turns out, I learned the hard way that I was wrong.

Fortunately, my experience can help you avoid the same trap. Based on my own experience, I developed a list of questions to ask a potential merchant account provider. Understanding the answers to these questions before signing an application or agreement will help make for a solid partnership between you and your account provider.

But first, the story:

My Internet Merchant Account Experience

I found what looked to be a competitive Merchant Account offered through a program at a popular reseller. Fees were summarized on the reseller's site and applying was simple. I paid an $89 set-up fee, which took me to an online application I was required to submit to get the process going.

That's when things got interesting. Submitting an application meant agreeing to a previously undisclosed 45 page merchant agreement. An unmentioned termination fee was buried on page 11.

If I ever cancelled the account, I'd be hit with a $295 termination fee. I knew from my research that the large termination fee was not competitive with other merchant accounts and other aspects of the account were not attractive enough to compensate.

Suddenly, this merchant account was not such a good deal.

More critically, however, the termination fee was not disclosed before I was required to pay for set-up. I immediately asked for a refund.

Non-Refundable

Then things got even more interesting. I was told the $89 fee was non-refundable. I'd seen a footnote that the fee was non-refundable, but interpreted it to mean only if they actually did some work and processed an application. I had not completed an application and did not intend to after learning of the extra $295.

Using the email support system so I would have documented proof if I needed it, I insisted on a refund. Still no go.

When I explained there had been no set-up to justify a 'set-up' fee, they responded that the fee was really an 'application' fee - non-refundable, as explained in the footnote on the order page.

Basically, they were telling me I'd paid $89 for a link to an online application, which I had not and did not intend to submit.

Finally, A Refund

I explained I would not take no for an answer. If we couldn't work this out I'd report them to the Better Busines....[MORE]

 

Sponsored Merchant Services Inc Resources

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Additional Merchant Services Inc Resources

Credit Card Processing
Credit Card merchant accounts for $19.95/month with Free Setup. Free recurring billing. No monthly minimums. No hidden fees. 1.79% + $.24 for keyed trans. 2.19% + $.24 for swiped trans.

Welcome to Termnet Merchant Services, Inc.
... TermNet Merchant Services, Inc. ... industry's leaders in electronic payment processing, TermNet Merchant Services, Inc. is a very unique, full service ...
[see more on Welcome to Termnet Merchant Services, Inc.]

Merchant Services - MSI Merchant Services Inc, New Providence NJ
Merchant Alert. Mandatory Compliance. In the News! Click Here For
[see more on Merchant Services - MSI Merchant Services Inc, New Providence NJ]

Merchant Services - Merchant Accounts, Accept Credit Cards
Merchant Services provides credit card merchant accounts and merchant services. ... - Welcome to Merchant Services. Founded in 1989, MSI Merchant Services, Inc. provides merchant services to over 40 ... MSI Merchant Services Inc. is your single source for all of your ...
[see more on Merchant Services - Merchant Accounts, Accept Credit Cards]

Welcome to Northern Merchant Services, Inc.
Northern Merchant Services.com credit card acceptance and online secure order processing for e-commerce
[see more on Welcome to Northern Merchant Services, Inc.]

ATMs at International Merchant Services: ATM, ATM Machine, Automated Teller Machine, Triton ATM
ATMs at International Merchant Services. Your source for ATM machines, automated teller machines, Triton ATMs and ATM machines for sale ... of ATM machine products, International Merchant Services, Inc. constantly strives to distinguish ... © 2005 International Merchant Services, Inc. 1441 Airport Freeway, Suite 100 ...
[see more on ATMs at International Merchant Services: ATM, ATM Machine, Automated Teller Machine, Triton ATM]

Central Merchant Services, Inc.
Central Merchant Services Credit Card Processing, supporting Visa, Mastercard, American Express, Debit and Checks ... purchases subject to the Central Merchant Services Processing, Inc. Terms of Sale Privacy Policy ... Copyright 2001-2003 Central Merchant Services Processing, Inc. All rights reserved ...
[see more on Central Merchant Services, Inc.]

Total Merchant Services, Inc. - Payment Solutions for Your Business - 1000
Payment solutions for your business. All kinds of business; retail, internet, wireless, large corporations or small home based. ... © 2001 Total Merchant Services, Inc. Total Merchant Services (TMS) is a registered ISO/MSP for HSBC Bank USA, National ...
[see more on Total Merchant Services, Inc. - Payment Solutions for Your Business - 1000]

PCCharge - Touch-Pay, Merchant Services to Accept Payments - Payments Processing Services
Thompson Merchant Services offers card and check processing services to accept payments. Merchant account setup along with payment software including PCCharge and Touch-Pay. ... Products. Services. Partner ...
[see more on PCCharge - Touch-Pay, Merchant Services to Accept Payments - Payments Processing Services]

Credit Card Processing Services,Credit Card Processing Equipment,Credit Card Merchant Account Services, Accept ...
Credit Card Processing,Credit Card Processing Software,Credit card processing machines, Merchant Services, Merchant accounts, Accept Credit Cards,Credit Cards, Merchant Account Services, Point of sale solutions by Paynet Systems, Inc, Alpharetta... Processing Equipment & Merchant Account Services- Paynet Systems, Inc provides Credit Card Processing Services and Merchant Account Services to retail, wholesale ...
[see more on Credit Card Processing Services,Credit Card Processing Equipment,Credit Card Merchant Account Services, Accept ...]

 

Merchant Services Inc News

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Merchant Services, Inc.: Credit Card Processing - Merchant Accounts ...
Merchant Services provides the best credit card processing, credit card terminals,
merchant accounts and merchant services. Internet merchant accounts and credit card
machines.
http://www.merchantservices.com/
 
TermNet Merchant Services, Inc. - Home
Atlanta based TermNet Merchant Services, Inc. possesses its own niche of success in the
competitive industry of electronic credit card processing,...
http://www.termnetinc.com/
 
Welcome to Northern Merchant Services, Inc.
Northern Merchant Services.com credit card acceptance and online secure order processing
for e-commerce
http://www.northernmerchant.com/
 

 

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